Capresso 153.04 Review

Ratings

Category: Kitchen
Brand: Capresso
Model: 153.04
Availability: Available every day.
List Price : ~~N/A~~
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Capresso 153.04 Customer reviews

Capresso 153.04 Review by "stomachdoc" (Wayland, MA USA)

As advertised, this machine is a marvel of automation, with coffee and espresso available at the touch of a button. The unit cleans and monitors itself. It's really quite easy to use; there is a helpful video included with it. The coffee is "crema coffee" which is very flavorful; devotees of drip coffee may find it a bit stronger than what they're used to. Everything is customizable and programmable.
If you've had espresso/cappucino machines before, you know that the milk frothing is a total inconvenience. Not so with the c3000; just hook up the included milk container to the steam arm and you have LIMITLESS steamed milk. Great for hot chocolate (or Cafe and Coco)......
The only downside is that there is more plastic used in the construction of the unit than I would expect given the rather staggering price.
Enjoy....you deserve it!

Capresso 153.04 Review by Danny Wilcox (Carver,MA)

Below is the message I Sent to Capresso. I think it explains it all.They did not reply until i sent them a follow up letter

Dear Madam or Sir:

I was very excited about purchasing one of your Capresso Super Automatic Impressa S series machines. The design concepts and convenience appealed to me. Usually (not always!) the higher priced items tend to be of better quality and your machines definitely fall into the higher priced category. Therefore I assumed they would be of the utmost quality. Boy was I wrong. Rather giddy I took the 45 minute drive down to ******** ******* in Wrentham, MA to purchase an Impressa S7 only to find they had none in stock, but they did have factory refurbished C3000 machines. So in having good luck with other manufactures refurbished products, and assuming your company was thorough in its refurbishing process I was comfortable purchasing one at its $1200.00 price tag. Upon arriving home and opening the package I was rather disappointed. The machine was filthy there was still grounds in it, and the surfaces and catch trays all had dried up coffee and sediment on them. So I read the manual and cleaned the machine the best I could. When I went to set it up and attach the frothXpress I found that the Steam nozzle was missing. Figuring I could call and get one shipped to me Monday I continued on. Plugging in the machine and going through the initial rinse phase I got a message to fill the system and press steam. The system was full of water and beans and the steam half of the machine worked. When trying to make a cup of coffee it would grind the beans and then just dump them into the waste tray. After looking through the manual again and checking your website I decided that the machine was defective and boxed it back up. The next morning I loaded it back in the car and made the 45 Minute ride back to the store to exchange it. After making the 45 Minute ride home with the new unit I was happy to find that this one had the steam nozzle. This one was also filthy. During cleaning of the second unit I found that the used coffee container and aroma protection lid where missing from this one. When I powered up the second unit neither the steam nor the brew system functioned with the system full of water and beans. With this I packed it back up and spent an hour and a half to return it to the store, and did not get another for obvious reasons. Mind you that both boxes appeared to be unopened and factory sealed. With all that I found wrong with both units it makes me wonder if your refurbishing process consists boxing them back up and shipping them out or if the fixed units got mixed with the damaged units. I can not see how a company could ship a filthy machine like that with the health concerns involved.

I decided to give your company a second chance today Monday, March 07, 2005 by calling your customer support line. I wanted to find a stocking local retailer where I could buy a new Impressa S7 and express my dismay about the problems I had this weekend. I wanted to buy it locally so if I had more problems I could return it to the store instead of shipping it somewhere. The service representative got me locations down in Providence, RI about an hour and fifteen minutes away from me but seemed irritated that she had to do it for me. I had already tried the net but it returned no results. When I started to mention my problems she showed no interest at all and just worked to get me off the phone without addressing any of my concerns for the product. This left me with a bad taste in my mouth and no real desire to spend $1800.00 on a machine made by your company. The People at ******* ******* where professional, courteous, and sympathetic to my problem though there was nothing they could do for me. It is a shame your company is not the same. All this from a company that makes the claim "People and Attitudes Make a Difference!
Once you own a Capresso product we want to make sure that you feel completely comfortable about your decision" on your website. I am pretty sure my comments will not make it under that section of your site but I can make sure that this letter gets posted with every product review location that I find your products in.

Disappointed,

Danny Wilcox

Capresso 153.04 Review by Russell Weaver (Los Angeles, CA United States)

Owning and living with the C3000 for over a year, I encourage people to try this before they buy. It takes time to learn how to get good results from this machine. Although semi-automatic, I always make the coffees, due to it's many idiosyncrasies.
Pros: Water container and filter system is really superb. System cleaning is very easy, including periodic maintenance. System status / display panel very good and easy to use. Fast warm-up time, auto shutoff feature.
Cons: It is honestly not the best at extracting full flavor from the espresso beans (compared to my Brasilia) - you really need just the right beans for best results & the first shot is always a tosser. Also, since my SubZero keeps my milk real cold, I have to pre-heat my cups with hot water and even then it is tough to steam the milk to a high enough temperature for serving. Noisy when making coffee. Oily beans jam hopper on grinder.
Overall, I use it only to make quick coffees for myself. I certainly would never attempt to impress anyone with the quality of coffee it produces.

More Reviews...

Capresso 153.04 C3000 Automatic Coffee and Espresso Center, with Pump-Auto Cappuccino System:: Features

Includes water filter attachment, 2 sample water filters, 6 cleaning tablets, and water-hardness test sticks
Integrated burr coffee grinder; 96-ounce removable water tank for easy filling
Programmable timer, coffee strength, and temperature
Measures 14 by 14 by 15-1/2 inches; 1-year limited warranty
Fully automated, programmable coffee, espresso, and cappuccino maker
Item Dimensions: 22 x 22 x 21 inches; 26 pounds
Brand: Capresso
Model: 153.04
Product Type: Kitchen

Capresso 153.04:Limited time offer!
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Tuesday, November 22, 2011